Privacy Policy

Last Updated: August 25, 2025

1. Introduction

Dashmo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").

Important: Dashmo is designed as a personal productivity tool for delivery drivers. We minimize data collection and prioritize your privacy and data security.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address and username (optional) for account creation
Delivery Data: Information you choose to save, including:
- Customer addresses (stored locally on your device by default)
- Building names and unit numbers
- Access codes (encrypted on your device)
- Delivery notes and preferences
- Photos of buildings/entrances (compressed and stored locally)

2.2 Automatically Collected Information

Device Information: Device type, operating system version, unique device identifiers
Usage Data: App features used, time spent in app, crash reports
Location Data: Only when you explicitly grant permission and only while using the app

3. How We Use Your Information

We use your information solely to:

Provide and maintain the Service
Enable offline functionality
Sync data across your devices (only with your explicit consent)
Improve app performance and fix bugs
Respond to your support requests
Send important service updates (not marketing)

4. Data Storage and Security

4.1 Local-First Storage

By default, all sensitive delivery information (addresses, gate codes, notes) is stored locally on your device. This means:

Data remains on your phone unless you enable cloud sync
We cannot access your local data
Deleting the app removes all local data

4.2 Cloud Storage (Optional)

If you enable cloud sync:

Data is encrypted before transmission
Stored on secure servers with encryption at rest
Accessible only with your account credentials
Can be permanently deleted at any time

4.3 Security Measures

AES-256 encryption for sensitive data
Secure HTTPS connections
Regular security audits
No storage of payment information

5. Data Retention and Deletion

5.1 Retention Period

Active Accounts: Data retained while account is active
Inactive Accounts: Data automatically deleted after 12 months of inactivity
Deleted Content: Removed immediately from active systems, purged from backups within 30 days

5.2 Your Deletion Rights

You can delete your data at any time by:

Deleting specific entries within the app
Using the "Clear All Data" option in settings
Deleting your account entirely
Contacting us at [email protected]

6. Data Sharing and Disclosure

We DO NOT:

Sell your personal information
Share delivery data with third parties
Use your data for advertising
Share customer addresses or gate codes with anyone

We MAY share data only:

With your explicit consent
To comply with legal obligations (subpoena, court order)
To protect rights and safety (fraud prevention)
In anonymous, aggregated form for analytics

7. Your Privacy Rights

7.1 Rights for All Users

Access: Request a copy of your data
Correction: Update inaccurate information
Deletion: Request complete data removal
Portability: Export your data in common formats
Opt-out: Disable any data collection features

7.2 California Residents (CCPA)

Additional rights under California Consumer Privacy Act:

Right to know what personal information is collected
Right to know if information is sold or disclosed
Right to say no to sale of personal information
Right to non-discrimination for exercising privacy rights

7.3 European Users (GDPR)

Additional rights under General Data Protection Regulation:

Right to restriction of processing
Right to object to processing
Right to lodge a complaint with supervisory authority
Right to withdraw consent at any time

8. Children's Privacy

Dashmo is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover a child under 18 has provided personal information, we will delete it immediately.

9. Third-Party Services

We use minimal third-party services:

Stripe: Payment processing (we never see your card details)
Cloudflare: Security and performance
Apple/Google: App distribution and crash reporting

Each service has its own privacy policy and data practices.

10. Data Breach Notification

In the unlikely event of a data breach, we will:

Notify affected users within 72 hours
Provide details about what information was compromised
Offer guidance on protective steps
Report to relevant authorities as required by law

11. International Data Transfers

If you use Dashmo outside the United States, your data may be transferred to US servers. We ensure appropriate safeguards are in place in compliance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy. We will notify you of material changes via:

In-app notification
Email to your registered address
Prominent notice on our website

13. Contact Us

For privacy concerns or to exercise your rights:

Email: [email protected]
Data Protection Officer: [email protected]
Mail: Dashmo Privacy
[Your Business Address]
Response Time: Within 30 days

14. State-Specific Provisions

Nevada Residents

Nevada residents may opt-out of sale of personal information by emailing: [email protected]

Virginia Residents

Virginia Consumer Data Protection Act rights apply. Contact: [email protected]

Colorado Residents

Colorado Privacy Act rights apply. Contact: [email protected]